Traveldistributionunderratesconsumerrevolution

Amadeus has pinpointed four areas where it sees the most change in the travel industry and travel distribution in the next decade.

A report put together, for Amadeus, by the London School of Economics and Political Science, talks in detail about the four areas chosen after studying current “disruptive factors” including consumer behaviour, mobile, big data and artificial intelligence, regulation and travel risk.

The four areas identified in the “Travel distribution – The end of the world as we know it?” study are:

1. Complexity and innovation in air travel distribution
2. A revolution of sharing economy services in hotel and car hire
3. Innovation and hybridisation in travel retail
4. The rise of the gatekeepers in traffic acquisition – i.e. Google, Facebook etc