Canthenextinnovationwavedealwithairlinedisruption?

Ever since the internet collided with travel, consumers have been using the power of technology and better data to plan, and then save, on their travel.

NB: This is a viewpoint by Bala Chandran, co-founder and CEO for Flightsayer.

Consider a hypothetical traveller, John, flying from San Francisco to London next week. If John is traveling on leisure, he checks Kayak, Expedia, Orbitz, and so on, to find a flight that meets his needs.

John is faced with options to connect at Chicago, New York, or Dallas; he recognizes that connecting through Chicago in the winter is risky, and that missing his connection would be bad, but ends up connecting through Chicago anyway, basing his decision largely on price.